Frequently Asked Questions

FILMTRAY is a premium IPTV subscription service that delivers 35,000+ live channels and 150,000+ movies and series via internet streaming. Our service is optimized for viewers in Germany with channels including ARD, ZDF, RTL, ProSieben, Sky Deutschland, and international content from over 150 countries.

After subscribing, you receive login credentials by email within 30 minutes. Download the IBO Player app on your device (Smart TV, Fire Stick, Android, iOS, Windows, or MAC), enter your credentials, and start watching. Our step-by-step setup guide covers every platform in detail.

FILMTRAY works on virtually any device through the IBO Player application: Samsung and LG Smart TVs, Amazon Fire TV Stick, Android phones and tablets, iPhones and iPads, Windows PCs, MAC computers, and MAG boxes. One device per subscription.

Absolutely. FILMTRAY includes all major sports channels covering Bundesliga, Champions League, DFB-Pokal, Formel 1, Premier League, La Liga, Serie A, tennis, boxing, and UFC. All live events stream in HD or 4K quality with zero buffering.

Yes, FILMTRAY offers a Try 1 Month so you can evaluate channel quality, streaming stability, and content variety before committing to a paid plan. Order your 1-month plan through our homepage form or contact us on WhatsApp for instant activation.

FILMTRAY offers four flexible plans: 1 Month at €8.99, 3 Months at €20.99, 6 Months at €32.99, and 12 Months at €50.99. All plans include full access to 35,000+ channels and 150,000+ VOD content. Visit our pricing page for details.

Each FILMTRAY subscription supports one (1) device at a time. This ensures optimal streaming performance and picture quality. The service is delivered exclusively through the IBO Player application.

Yes, FILMTRAY includes a comprehensive EPG that displays program schedules, show descriptions, and upcoming content for all 35,000+ channels. The EPG is built into the IBO Player interface for effortless navigation.

Our proprietary anti-freeze technology is an advanced buffering system that eliminates interruptions and ensures smooth, continuous playback even during high-traffic events like World Cup matches or Champions League finals. It dynamically adjusts stream quality to maintain zero buffering.

FILMTRAY offers 24/7 customer support via WhatsApp and email. Our support team typically responds within minutes on WhatsApp. You can also reach us at [email protected] or through our contact page.